The Laboratory is Committed to provide Accurate, Reliable and Timely Medical Laboratory Services at competitive prices to the Satisfaction of Customers and ensure that Quality Exists at all stages of testing right from Collection of Samples to final release of the report.
We are Committed to follow good professional Practice and Comply with the requirements of Quality Management Systems (ISO 15189 : 2012) guidelines. All staff to familiarize themselves with the quality documentation and implement the policies and procedure at all times.
Quality Objectives
(a) Improvement in customer’s satisfaction
(b) To get good quality rating in all EQAS
(c) Timely delivery of report